Any platform any time, Our interpreters are trained with Zoom, Google Meet, Webex, Microsoft Teams, and more.
Industries
Our valued clients encompass a wide range of sectors such as educational institutions, state agencies,
cities, counties, healthcare facilities, legal and court establishments, government entities, insurance
agencies, human and social service agencies, correctional facilities and many more.
We specialize in providing high-quality interpretation and translation services across over 350 languages for a wide range of industries. Our expert interpreters ensure accurate, culturally sensitive communication through on-site, remote, and telephone options, while our skilled translators handle everything from education specific documents to medical materials with precision. We are dedicated to bridging language barriers and delivering reliable, tailored solutions to meet the unique needs of our clients.
Where excellence & affordability meet
Expert Interpreters at Your Service
Our interpreters undergo rigorous screening and comprehensive training, in strict alignment with
industry-established standards. This ensures compliance with HIPAA and FERPA requirements, as well as all
relevant state and local government regulations.
Effortless Integration
Our client onboarding team guides you through our seamless implementation process. We’re committed to
delivering top-notch client service and nurturing long-lasting partnerships.
Cutting-Edge Technology Solutions
Experience lightning-fast connections, round-the-clock availability, continuous connectivity oversight,
and tailor-made account choices – our technology speaks volumes for itself.
Streamlining Operations with Technology
Interpreter Scheduling Platform
Our platform brings together all aspects of managing foreign language services on one easy-to-use
platform. Schedule interpreters, manage translation projects, create custom reports and manage staff
better than ever before. Baystates platform provides your business with the latest software tools to help
your organization reduce costs, increase operational efficiencies, control margins and take control of
your language service spending.
Real Time Analytics
Our custom reporting functionality allows customers to generate, save and export real-time reports on
almost any field. This includes language access, usage by language, job type, department, customer name,
service date, requested date, requestor, interpreter name, language, rates, expenses, margins, invoice
dates, invoice numbers and much more. Report templates can be saved to offer easy access to the data you
require regularly.
Software Development Team
Our team of exceptionally talented developers enables seamless collaboration between Baystate and our
clients by integrating with your existing platforms. Leveraging APIs and SDKs, our team automates request
workflows, creating a more efficient and connected experience. Furthermore, we specialize in crafting
tailor-made solutions for our clients, optimizing and simplifying your business operations.
What our clients say
Our agency engaged with Baystate Interpreters, Inc. to provide professional language solutions including onsite interpretation, document translation and VRI/OPI remote services. We have had a relationship with Baystate for over 10 years. Baystate has always been our go-to vendor when needing a fast turnaround and the need to fill a ‘rare’ language that otherwise would go unfilled. They have excellent customer service, it’s easy to get someone on the phone to ask a question. Their interpreters often get requested to come back to interpret for our staff and clients. They are also one of our go-to vendors for big translation projects.
- State Agency
I have had the pleasure of collaborating and working with Baystate for the past year. We secured a contract with Baystate to provide translation
services to the Department. Baystate provides translation services for all the Department’s content, whether it’s a document available on our website or a document we need to provide to the public, as well as individuals who require translated documents in their native language. There is no doubt in my mind Baystate will be an excellent addition to your agency.
Not only do they have a wide range of translators who are available to translate in any language we have requested, for example, Arabic, Cape Verdean, Chinese, Haitian Creole,
Khmer, Portuguese, Russian, Spanish and Vietnamese, but Baystate’s efficiency and turnaround time is unmatched. It’s obvious Baystate also has a high level of technological experience and has been able to accommodate us while providing translation services in any format requested. The customer service is impeccable. Baystate pays great attention to detail, is in constant communication, keeping us informed every step of the way, from the initial service requested through the project’s completion. I have had the opportunity to collaborate with a few different vendors throughout my tenure, none match the experience I have had with Baystate, not to mention, their price quotes are reasonable and well deserved for the service being provided.
- State Agency
I have had the pleasure of working with Baystate Interpreters since 2015. Baystate is our sole language provider and the only organization we trust to fulfill our language needs. Baystate provides the us with the following services: Onsite Interpretation, Video Remote Interpretation, Telephone Interpretation and Document Translation. Their capacity as a language service provider is unmatched, they exceed our needs no matter the service required.
Being able to grow with Baystate over the past 7 years has been a pleasure. They have provided us with reliable services from the start. Their impeccable customer service combined with qualified and highly trained interpreters and translators, fast turnaround times, high fulfillment rates and overall industry experience are just a few of the aspects that makes Baystate a great addition to any organization.
